Privacy Policy

This privacy policy sets out how Livesey Exchange uses and protects any information that you give Livesey Exchange when you use this website. Livesey Exchange is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with the terms outlined in this privacy policy. Livesey Exchange may change this privacy policy from time to time by updating this web page. This privacy policy was created on 16 September 2021. Please contact our Data Protection Manager at the addresses below for any questions or comments about this privacy policy or about your personal data. By email: info@liveseyexchange.com

What are my rights?
You have the following rights:

To be informed about how we use your personal data (the purpose of this privacy policy).

To correct or amend your personal data.

To change your mind, and ask us to stop using your information.

 To ask us to erase your personal data.

However, there may be circumstances where we are legally entitled or required to retain it.

To get a copy of your personal data. A subset of your data (limited to data that you have provided to us) is available in a machine-readable format if required.

To object to the processing of your data and have it restricted. There may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.

To make a complaint to the Information Commissioner (www.ico.org.uk) if you think that any of your rights have been infringed by us.

When you request a copy of your personal data, you can do this via email to the addresses shown at the bottom of this notice.

Livesey Exchange reserves its right to charge a reasonable admin fee or refuse a request where requests for data are clearly unreasonable or excessive, particularly if they are repetitive.

This privacy notice also covers services offered by Livesey Exchange. But only when these services link to this notice or tell you it applies.

What we collect
We may collect the following information:

• Your name

• Your e-mail address

• Verification that you are over 13 years old


Links to other websites
Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy notice applicable to the website in question.

What we do with the information we gather
We require this information to understand your needs and provide you with appropriate levels of service, and in particular for the following reasons:

To respond to your request for information regarding Livesey Exchange or the activities of Livesey Exchange.

Communications relating to Livesey Exchange may include details about news & events, and activations, as well as marketing materials for Livesey Exchange.

To deliver our services and to provide you with relevant information about them.

To deal with your requests, complaints and enquiries.

To provide you with relevant information on upcoming events and happenings across Livesey Exchange and in the locality.

We might use your information to contact you about different things, like:
To update you on any changes to our policies, practices and Terms and Conditions.

To communicate with you about any service or activity you’ve signed up for.

To answer you when you’ve contacted us, or to respond to a comment or complaint.

To invite you to take part in surveys about our services, which are always voluntary for marketing purpose.
We will only contact you when we need to or when you’ve given us permission.

We will share your information in the following situations:
We will from time to time share your details with third-party service providers who will act as a sub-processor of your data. These third parties, who include Google to only use the data to provide specific services, for example, to carry out marketing initiatives or feedback surveys on our behalf. We will only send the data that they absolutely need in order to perform that specific service.

We may use your personal information to carry out marketing, including online advertising to keep you informed of our services.

We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies and only share with them what they really need, and only for as long as they require it.

When you have provided your consent to do so, and only with parties that are necessary and relevant.

When we have legal or regulatory requirements such as a request from the Information Commissioners Office or a law enforcement agency.

Security
We are committed to ensuring that your information is held securely. At the same time, no service can be completely secure – if you have any concerns that your account or personal information has been put at risk, please get in touch straight away.

How we use Cookies
We will place a small file called a cookie on your device’s hard drive, though it is your right to decline and opt out of this. The file is stored and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies from Google to identify which pages are being used. This helps us with social media advertising, analysing data about web page traffic and improving our website in order to tailor it to visitor needs. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to opt-out of cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you choose not to opt-out of cookies, we will assume that you are happy to receive all cookies from this website.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may withdraw permission or ask us to erase your data at any time of your choice by getting in touch with us.

You may request details of the personal information that we hold for you and the details of our data processing activities.

If you would like a copy of the information held on you please contact us at info@liveseyexchange.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@liveseyexchange.com.

How long we keep your information for
We would like to keep you informed of all the exciting developments at Livesey Exchange including events, marketing activities, and activations.

In each case, the length of time that we need to keep the information may be different, but we will only keep the information for as long as we need it, and we will only use it for the same purpose for which it was originally collected.

For general marketing activities, we keep your data for 5 years but you may unsubscribe at any time. Prior to the expiry of this period, we may contact you to request your permission to renew your consent and preferences for another 5-year period.